Customer Service FAILURE at a Florida Travel Agency
The other day my girlfriend noticed an interesting package deal for the Florida theme parks, and we’re seriously considering the offer. It’s a decent price and we’d both like to spend some time again down there.
The company’s website (not listed here but it’s a reputable Orlando-based company) is okay at best when it comes to information about the promotions and theme park ticket prices. It has the basic information, but some things are a little bit vague. I had to send their customer service department an e-mail to clarify some of my questions.
I sent the company a clearly worded and nicely formatted e-mail addressing my concerns. What I received back was a heaping pile of crap that was a blend between an automated response and somebody with Kindergarten-level grammar skills.
Here’s the company’s response:
“Good Day [REMOVED]:
My name is Irene; I am your personal Vacation Planning Specialist with [REMOVED]. It is my pleasure to answer your questions and ensure that you have the best possible experience with your purchase.
Regarding your email below for [REMOVED] tickets that we provide don’t have an expiration date on them, so if you are able to use them they will never expire, from the first day you use your tickets your will have 13 days to finish up thet rest of your days. Our prices are subject to change at anytime to better assist you, you are more than welcome to contact me at my direct telephone number listed below. Read more…
Categories: Uncategorized Tags: society
Insta Grip (tape-like adhesive) – A Marketing Review
It’s a big day at the architecture firm as the boss is coming to review your floor plans for an important client.
You’re proud of your project and really believe that this latest design will be a winner. To help impress the boss, you don’t want to simply lay it on your desk as you normally do. No, this time you want to hang the plans on your wall and really make a statement.
There’s a blank space on the wall across from your drafting table. It’s large enough to support your project plus whatever is needed to hang it on the wall. The printout is merely paper, so you won’t be needing any nails or heavy staples to hold it against the wall. Glue is unnecessary, and you don’t want tacks making any holes in the wall. Taping it is an option, but the tape might damage the paint, so that’s out of the question.
So how do you hang something like a large poster without damaging the wall or leaving behind any sticky residue?
Insta Grip website — www.GetInstaGrip.com
What’s this? The Insta Grip? Could it really work as advertised, or is it just another scam like many as-seen-on-TV items?
Insta Grip TV commercial
Let’s take a closer look at the Insta Grip’s TV commercial and see how it’s being advertised to us, the general public.
Insta Grip TV commercial – How not to remove wallpaper.
The Insta Grip television commercial begins with a small collection of scenes involving, well, chaos. We see everything from loose rugs tripping people to a flower vase being knocked to the floor to a hammer knocking holes in the wall (oddly, that example is NOT clarified in the Insta Hang TV commercial) to somebody damaging a wall by ripping away the wallpaper.
Whew.
Is there a way for all of that to be corrected with a single product? If not completely corrected (explained later), can the issues be somewhat or temporarily corrected? Read more…
Categories: as-seen-on-TV, marketing Tags: as-seen-on-TV, marketing review, TV commercial
Movie Review – E.T. the Extra-Terrestrial (1982)
“He is afraid. He is totally alone. He is 3 million light years from home.”
At some point in our childhood we’ve all had some sort of imaginary friend, whether it was somebody invisible or in the form of a stuffed animal or other state.
We’ve also probably envisioned ourselves being in danger and rising up to become the hero of the story. Sometimes more of those stories would be running through my head instead of paying closer attention to the teachers back in elementary school.
The classic 1982 science-fiction movie E.T. the Extra-Terrestrial tells a story of a peaceful alien who becomes marooned on Earth. The alien befriends a young boy and the two of them learn about each other’s lives. In the end it’s the young boy who saves the alien from government officials and helps him return to his spaceship so he can return home.
E.T. the Extra-Terrestrial was directed by award-winning director Steven Spielberg, and the film was released back in 1982. John Williams composed the movie’s score and won an Academy Award for his musical creation. Henry Thomas plays the role of Elliott, a ten-year-old boy who discovers the alien and becomes his friend. Robert MacNaughton has the role of Michael, Elliott’s older brother whose interests mainly include being with his friends and learning to drive a car. Drew Barrymore plays the role of Gertie, Elliott and Michael’s five-year-old mischievous sister who eventually loves the alien. Dee Wallace plays the role of Mary, the children’s recently divorced mother who struggles with taking care of the house and raising the children. Peter Coyote has the role of “Keys,” a mysterious government official who tracks the alien and later reveals that he’s always had a fascination with aliens.
E.T. the Extra-Terrestrial (1982) – (c) Universal Pictures
E.T. the Extra-Terrestrial begins with alien beings making a landing one night in northern California. The aliens are actually botanists and very interested in the plant life here on Earth. A brief scene inside of their spaceship shows plants that they’ve collected from other worlds.
One of the aliens wanders away in the forest while admiring the plants and redwood trees. Suddenly, trucks appear and government officials emerge, including one tracker (Peter Coyote) only identified by the keys attached to his belt. The aliens’ hearts glow red as they alert each other to the danger. The lone alien panics and flees through the forest, running back to the spaceship before it flies away. He’s too late and the spaceship is forced to leave the area, marooning the alien on Earth. The agents watch the spaceship fly away. A brief rustling sound nearby suggests that not all of the aliens left the planet. Read more…
Categories: movie reviews Tags: movie review, sci-fi